Return Policy

Thank you so much for shopping with us! Each of our products is made to order, which means it is created especially for you once your order is placed. Because of this, we are unfortunately unable to accept returns or exchanges.

We take great pride in the quality and care that goes into every item, and making each piece to order helps us reduce overproduction and waste. We hope you understand that this approach allows us to offer unique, personalized items while remaining mindful of our environmental impact.

That said, your satisfaction is extremely important to us. If your item arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery. We kindly ask that you include your order number and clear photos of the issue so we can resolve it as quickly as possible.

In these rare cases, we’re happy to offer a replacement or work with you to find the best solution.

Please make sure to double-check your order details, including product selection, size, and shipping information, before checking out. Since our items are made specifically for you, we are unable to make changes or cancellations once the order is in production.

If you have any questions or concerns, feel free to reach out to us—we're always here to help.

Thank you again for your support and for choosing a small business that puts heart into every order!